Privacy Policy

1. Introduction

Welcome to Layers of Aura (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or make a purchase from LayersOfAura.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:

• Personal Information
• Full Name
• Billing Address
• Shipping Address
• Email Address
• Mobile Number
• Payment-related information (processed securely by third-party payment providers)
• Order history
• Technical Information
• IP Address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Cookies and similar technologies
  

3. How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and shipping updates
• Process refunds and exchanges
• Improve our website and customer experience
• Prevent fraud and unauthorized transactions
• Comply with applicable legal obligations
  

Send promotional communications, where permitted or with your consent

4. Payment Information

Layers of Aura does not store your complete debit card, credit card, UPI, or banking credentials.

Payments are processed through secure third-party payment gateways that comply with applicable industry security standards.

5. Shipping Partners

To deliver your orders, we may share necessary information such as:

• Name
• Delivery Address
• Contact Number

only with our logistics and courier partners.

6. Cookies

Our website uses cookies and similar technologies to:

• Maintain website functionality
• Remember user preferences
• Improve website performance
• Analyze visitor traffic
• Enhance your shopping experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

7. Marketing Communications

If you subscribe to our newsletters or promotional updates, we may send marketing communications.

You may unsubscribe at any time using the unsubscribe link provided in our emails or by contacting us directly.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal, accounting, tax, and regulatory requirements
• Resolve disputes
• Enforce our policies

10. Third-Party Services

Our website may use third-party service providers including, but not limited to:

• Shopify
• Payment gateway providers
• Shipping and logistics partners
• Analytics providers
• Marketing platforms

These providers process your information in accordance with their own privacy policies.

11. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permissible
• Withdraw consent where processing is based on consent
• Raise concerns regarding the processing of your personal data
• Requests may be submitted using the contact details below.

12. Children’s Privacy

Layers of Aura does not knowingly collect personal information from individuals under the age of 18 without appropriate parental or legal guardian involvement.

If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

13. Policy Updates

We may revise this Privacy Policy from time to time.

Any updates will be published on this page along with the revised Effective Date. Continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, please contact:

Layers of Aura

Website: https://layersofaura.com

Email: support@layersofaura.com (replace if different)

Contact Form: Available on the Contact Us page

Document Reference: LOA-POL-001
Version: 1.0
Approved By: Layers of Aura
Effective Date: 30 June 2026